Coronavirus Patient Notice

If you have a high temperature, fever or a new continuous cough please DO NOT to come down to surgery.

All appointments are triaged, the receptionist will ask you some brief questions about your problem, please do not be offended, this is so we can book you with the appropriate clinician; this could be a GP, Nurse Practitioner or a Nurse depending on your problem

Continuation of COVID-19 measures

Although all COVID-19 restrictions have been lifted from 19th July 2021, Public Health England have mandated the continuation of face coverings and social distancing rules in healthcare settings.

This means that everyone attending the The Roseberry Practice will be asked to continue to wear a mask or face covering and follow social distancing rules. By doing so we are protecting you, ourselves and patients who are clinically vulnerable or unable to be vaccinated.

For more information please see:

Order Your Prescriptions

  • Register for online services to enable you to order your prescriptions online
  • Choose a Pharmacy to receive prescriptions electronically and you can pick them up from there
  • Please allow 72 hours from the day you request your prescription to the day of collection from your Pharmacy
  • Please avoid ringing either the surgery or the pharmacy to find out if  your prescription is ready – this frees telephone lines for other calls
  • Prescriptions can be collected from the Pharmacy of your choice between the times of 10 am - 12 pm and 2pm - 4 pm
  • You can request your prescriptions by telephone if you are unable to access online services

Contacting the Practice

  • You do not need to contact the practice for advice if you are experiencing mild symptoms of Covid-19.  You should follow the guidance at:
  • The advice being provided on this website is the same advice you will be provided with from the practice.
  • We do not have kits or provide testing for Covid-19. Only patients currently being admitted to hospital are being tested if deemed appropriate
  • You should dial 999 if you are experiencing severe breathing difficulties.

Patient Self Isolation Notes - advice from the Department of Health :

People unable to work for more than seven days because of Corona Virus (COVID 19) can obtain an isolation note through a new online service by following the links below:

Phlebotomy Clinics Have Benn Moved To Billingham Health Centre, Queensway

Phlebotomy -  clinics
Abbey Health Centre CLOSED
Billingham Health Centre

8.00am - 12.15pm
08:00am – 12:00pm
1.00pm - 3.15pm

Mon /Wed
Tues / Thurs / Fri
Mon / Tues / Wed


Welcome to the Roseberry Practice Website.

The website offers information on:

  • Practice Information
  • Appointment Details
  • Prescription Details
  • Staff Information
  • How to Contact the Practice
  • Clinics & Services available



Contact Details

Reception: 01642 432300
Fax Number: 01642 432302

Opening Times

Monday: 8.00am-6.00pm
Tuesday: 8.00am-6.00pm
Wednesday: 8.00am-1.00pm
Thursday: 8.00am-6.00pm
Friday: 8.00am-6.00pm
Saturday: Ring For Times
Sunday: Closed