Latest News
SystmOnline Installation
The practice is currently installing a new electronic patient record system called SystmOnline.
The new system will bring substantial benefits for both patients and staff.
We thank you for your patience during this time of transition.
For more information on the system, visit www.tpp-uk.com
Telephone System
Patient Notice
There maybe some disruption to our telephone lines on Thursday 4th October, this is due to our telephone system being connected to a new provider.
On Thursday 4th October The Roseberry Practices new telephone number will be:
GDPR Information
You can view GDPR information here
Evening and Weekend Appointments
Patients in Hartlepool and Stockton-on-Tees can now access GP and nurse services until 8.00pm on weekdays and up to 5.00pm on weekends and bank holidays in addition to 24 hour urgent care services at North Tees and Hartlepool hospitals.
For more information see Evening and Weekend Appointments
High Call Volume Notice
We would like to apologise for the difficulty in getting through to the practice on the telephone, we are experiencing high volume of calls and if possible please can you leave non-urgent requests until after 10am.
We are reviewing a new telephone system to improve the situation.
