What to do when the GP practice is closed:

• - If you need medical help fast but it’s not an emergency call 111
• - If it’s a life-threatening emergency call 999

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

• - Calls to 111 are FREE from landlines and mobiles
• - NHS 111 is available 24/7, every day of the year

When to call 111

You should call 111 when:

• - you think you need to go to A&E or to another NHS urgent care service
• - your GP surgery is closed and you need healthcare advice
• - you don’t know who to call for medical help.

When to call 999

Call 999 for life threatening emergencies such as:

• - Major accident or trauma
• - Severe breathlessness
• - Severe bleeding
• - Loss of consciousness
• - Severe chest pain.

Out-of-hours services are provided during the following periods when the surgery is closed:

• - 6:00pm - 08:00am

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

For more information about NHS 111, please read the frequently asked questions