The following options are available to our patients for ordering your prescriptions :

Online : The Roseberry Practice now offers Online Services through Patient Access. In order to register for this new service we require you to produce photographic identification to a member of our reception team who will then give you your unique registration information. Please note we require sight of photo ID for each person who wishes to be registered to use this service.

Once you have your registration details please click the link below to order your repeat prescriptions

Patient Access

In Person - There is a box situated on the wall besides reception in the main waiting area where you can post your prescription.

By Post - To order your prescription through the post please send it to : The Roseberry Practice, Abbey Health Centre, Finchale Avenue, Billingham, TS23 2DG.

Note - Periodically your doctor will invite you to come into the surgery to re-assess your medication.


We no longer take repeat prescriptions over the phone.


Contact Details

Reception: 01642 432300
Fax Number: 01642 432302

Opening Times

Monday: 8.00am-6.00pm
Tuesday: 8.00am-6.00pm
Wednesday: 8.00am-1.00pm
Thursday: 8.00am-6.00pm
Friday: 8.00am-6.00pm
Saturday: Ring For Times
Sunday: Closed

Prescription Turn Around Times
Requested made before 1.00pm
Collect after 12.00 noon
Minimum 48hour processing

Requested Ready
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Tuesday

Patient Participation Group

Care Quality Commission

Accessing the Right Treatment